Decision Making

A framework for tailoring clinical guidelines to comorbidity at the point of care
RS Braithwaite, J Concato, CC Chang, MS Roberts, AC Justice
Archives of Internal Medicine, 2007, 167(21), pp2361-2365
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Process

Public involvement in the priority setting activities of a wait time management initiative: a qualitative case study
RA Greenberg, A Laupacis, W Levinson, DK Martin
BMC Health Services Research, 2007, 7, 186
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Events

Priorities 2008
The next conference of the International Society for Priorities in Health Care will take place in Newcastle-Gateshead, UK on October 28-31, 2008. Key topics include:

• theoretical and methodological advances in priority setting
• practical advances in priority setting
• achieving real solutions
• knowledge transfer and exchange
• information to underpin decisions

Click here to find out more.

Research

Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups
A Tong, P Sainsbury, J Craig
International Journal for Quality in Health Care, 2007, 19(6), pp399-406
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Effects of study methodology on adverse outcome occurrence and mortality
PJ Marang-van de Mheen, Evert-Jan F Hollander, J Kievit
International Journal for Quality in Health Care, 2007, 19(6), pp399-406
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Knowledge Improvement

Emergency physicians: perceptions of health information exchange
JS Shapiro, J Kannry, AW Kushniruk, G Kuperman
Journal of the American Medical Informatics Association, 2007, 14(6), pp700-705
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Sound choices: enhancing capacity for evidence-informed health policy
This report by the Alliance for Health Policy and Systems Research and the World Health Organization, looks at the capacity for health organizations to generate research, and also to apply the research evidence. It has an excellent section on evidence-informed national policy formulation. Click here to read more.

Quality Measurement

Respecting the subjective: quality measurement from the patient’s perspective
G Elwyn, S Buetow, J Hibbard, M Wensing
British Medical Journal, 2007, 335(7628), pp1021-1022
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Quality Improvement

Designing national quality reforms a framework for action
S Leatherman
International Journal for Quality in Health Care, 2007, 19(6), pp334-340
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Promoting quality: the health-care organization from a management perspective
SW Glickman
International Journal for Quality in Health Care, 2007, 19(6), pp341-348
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Swedish Health Care Performance - Quantity versus Quality
This paper assess the efficiency of 21 Swedish county councils through two efficiency models:

1. a traditional productivity measure (activity model) in terms of the production of intermediate outputs
2. quality outputs in the form of health-related outcomes (outcome model)

Click here to read more.

Evidence Based Practice

Real-time EBM: from bed board to keyboard and back
R Stark, I Helenius, L Schimming, N Takahara, I Kronish, D Korenstein
Journal of General Internal Medicine, 2007, 22(12), pp1656-1660
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Bridging the gap between evidence and practice in venous thrombosis prophylaxis: the quality improvement process
F Michota
Journal of General Internal Medicine, 2007, 22(12), pp1762-1770
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Service Improvement

Improving social and health care services
The Social Care Institute for Excellence have carried out this knowledge review, to identify the most effective methods for sustaining improvement in social care services in England, Wales and Northern Ireland. Click here to read more.

Events

Event: Involvement to Impact
The NHS Centre for Involvement Conference, Involvement to Impact, takes place from 28th to 29th November, 2007, at the New Connaught Rooms, in London. Click here for more.

Patient Safety

National Knowledge Week on patient involvement in patient safety
The National Library for Health Patient and Public Involvement (PPI) Specialist Library is holding their first National Knowledge Week this week, (w/c 26th November), focusing on patient involvement in patient safety. Click here to find out more.

National Patient Safety Agency
The National Patient Safety Agency website has been restructured and the web address for the Patient Safety Division has changed. Click here to see the new site.

Performance Measurement

Measuring quality through performance: measuring performance and missing the point?
I Heath, J Hippisley-Cox, L Smeeth
British Medical Journal, 2007, 335(7629), pp1075-1076
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Process

Application of statistical process control in healthcare improvement: systematic review
J Thor, J Lundberg, J Ask, J Olsson, C Carli, K Pukk Harenstam, M Brommels
Quality and Safety in Health Care, 2007, 16(1), pp387-399
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Human Resources

The importance of good teamwork
D Critchley, C Edwards, R Fallon
Nursing Management, 2007, 14(7), pp8-12
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Understanding health care workers’ anxieties in a diversifying world
K Daniels, L Swartz
PLoS Medicine, 2007, 4(11), e319
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Professional uncertainty and disempowerment responding to ethnic diversity in health care: a qualitative study
J Kai, J Beavan, C Faull, L Dodson, P Gill, A Beighton
PLoS Medicine, 2007, 4(11), e319
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Leadership

HONESTY in leadership
T Priselac, M Grayson
Hospitals and Health Networks, 2007, 81(10), pp30-34
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Clinical leadership: using observations of care to focus risk management and quality improvement activities in the clinical setting
L Ferguson, J Calvert, M Davie, M Fallon, N Fred, V Gersbach, L Sinclair
Contemporary Nurse, 2007, 24(2), pp212-224
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Research

Using systematic reviews
A Lipp
Nursing Management, 2007, 14(7), pp30-32
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Innovation

AHRQ Health Care Innovations Exchange
The Agency for Healthcare Research and Quality (AHRQ) is sponsoring an exchange service to support health care professionals share and adopt innovations that improve the quality of health care. The exchange offers the following:

• Detailed profiles of innovative activities and tools
• Opportunities to interact with innovators and fellow adopters in learning networks
• Education on supporting innovation and implementing innovations effectively

Organizations are encouraged to submit their innovative activities and tools for possible inclusion in the Health Care Innovations Exchange. Click here to find out more.

Lessons Learned

Using a survey of incident reporting and learning practices to improve organizational learning at a cancer care centre
DL Cooke, PB Dunscombe, RC Lee
Quality and Safety in Health Care, 2007, 16(1), pp342-348
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Quality Measurement

Measuring quality through performance: respecting the subjective: quality measurement from the patient’s perspective
G Elwyn, S Buetow, J Hibbard, M Wensing
British Medical Journal, 2007, 335(7628), pp1021-1022
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Quality Improvement

Outcomes of a quality improvement project integrating mental health into primary care
BV Watts, B Shiner, A Pomerantz, P Stender, WB Weeks
Quality and Safety in Health Care, 2007, 16(1), pp342-348
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What is “quality improvement” and how can it transform healthcare?
PB Batalden, F Davidoff
Quality and Safety in Health Care, 2007, 16(1), pp2-3
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Patient Safety

Mistake–proofing in health care: lessons for ongoing patient safety improvements
CM Clancy
American Journal of Medical Quality, 2007, 22(6), pp463-465

Editorial: Adult immunization guidelines: a patient safety and quality-of-care issue
GA Poland, W Schaffner
Annals of Internal Medicine, 2007, 147(10), pp735-737
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Performance Improvement

Performance improvement: which path is right for your hospital?
LA Runy
Hospitals and Health Networks, 2007, 81(10), pp49-53
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Service Improvement

Making an impact
R Williams
Nursing Management, 2007, 14(7), pp14-17
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Innovation

Creativity tools
The Innovation Network has created a list of creativity tools available here. Scroll towards the bottom of the page to the heading “creativity tools.”

Events

Event: Festival of Learning
The Higher Education Academy Health Sciences and Practice Subject Centre are holding the Festival of Learning on the 11-13 March 2008 at the Learning Gateway, University of Cumbria, Carlisle. Click here to find out more.

Process

Lean Healthcare Blog – delivering improved patient safety, effectiveness and experience
This blog has been created by a commercial company – Amnis – but the content is interesting and potentially useful, and can be applied to the NHS. The blog provides news on lean healthcare, patient safety, improvement, 18 weeks, and service redesign. The content is also available as an RSS feed.

Process Evaluation

A framework for health care organizations to develop and evaluate a safety scorecard
PJ Pronovost
Journal of the American Medical Association, 2007, 298(17), pp2063-2065
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Evaluating quality improvement
S Greenfield
Pediatrics, 2007, 120(5), pp1131-1132
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Performance of knowledge management practices: a causal analysis
H Zaim, E Tatoglu, S Zaim
Journal of Knowledge Management, 2007, 11(6), pp54-67
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Human Resources

Connecting human resources management and knowledge management
I Svetlik, E Stavrou-Costea
International Journal of Manpower, 2007, 28(3/4), pp197-206
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Communication

Social networks and knowledge sharing in organizations: a case study
LN Marouf
Journal of Knowledge Management, 2007, 11(6), pp110-
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Management

A strategy for knowledge management
ME Greiner, T Bohmann,H Kromar
Journal of Knowledge Management, 2007, 11(6), pp3-15
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Implementing knowledge management: a more robust model
Y Dufour, P Steane
Journal of Knowledge Management, 2007, 11(6), pp68-80
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Knowledge management capability: defining knowledge assets
RD Freeze, U Kulkarni
Journal of Knowledge Management, 2007, 11(6), pp94-109
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Health Informatics

Health Systems Impact Assessment tool
This tool has been developed to help people who might not have background knowledge in health to consider the impact that their new proposals may have on health systems.
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Innovation

Knowledge management and innovation performance
BA Lundvall, P Nielsen
International Journal of Manpower, 2007, 28(3/4), pp207-223
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Lessons Learned

Learning from failure in health care reform
J Oberlander
New England Journal of Medicine, 2007, 357(17), pp1677-1679
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Knowledge Improvement

Emergency physicians’ perceptions of health information exchange
JS Shapiro
Journal of the Medical Informatics Association, 2007, 14(6), pp700-705
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Do we know what really drives KM performance?
S-H Yu, Y-G Kim, M-Y Kim
Journal of Knowledge Management, 2007, 11(6), pp39-53
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Engaging the community: a case study in one rural community and the knowledge translation process
KA Critchley, V Timmons, B Campbell, Alexander McAuley, J Taylor, F Walton
Journal of Rural and Community Development, 2006, 2, pp75-85
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Knowledge translation: introduction to models, strategies and measures
Pimjai Sudsawad
National Center for the Dissemination of Disability Research, 2007
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Knowledge translation:closing the evidence-to-practice gap
ES Lang, PC Wyer, RB Haynes
Annals of Emergency Medicine, 2007, 49(3), pp355-363
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Bridging the gap between clinical research and knowledge translation in pediatric emergency medicine
L Hartling, S Scott-Findlay, D Johnson, M Osmond, A Plint, J Grimshaw, TP Klassen
Academic Emergency Medicine, 2007, 14(11), pp968-977
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Development of the capacity necessary to perform and promote knowledge translation research in emergency medicine
PS Dayan, M Osmond, N Kuppermann, E Lang, et al
Academic Emergency Medicine, 2007, 14(11), pp978-983
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Effective synthesized/preappraised evidence formats in emergency medicine and the use of supplemental knowledge translation techniques
BH Rowe, B Diner, CA Camargo, A Worster, et al
Academic Emergency Medicine, 2007, 14(11), pp1023-1029
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Quality Improvement

Guideline implementation research: exploring the gap between evidence and practice in the CRUSADE quality improvement initiative
AL Blomkalns, MT Roe, ED Peterson, EM Ohman, et al
Academic Emergency Medicine, 2007, 14(11), pp949-954
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The utility of a quality improvement bundle in bridging the gap between research and standard care in the management of severe sepsis and septic shock in the emergency department
HB Nguyen, EL Lynch, JA Mou, K Lyon, et al
Academic Emergency Medicine, 2007, 14(11), pp1079-1086
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Public Health

Public health considerations in knowledge translation in the emergency department
SL Bernstein, E Bernstein, ED Boudreaux, C Babcock-Irvin, et al
Academic Emergency Medicine, 2007, 14(11), pp1036-1041
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Decision-Making

Improving information to support decision making: standards for better quality data
The purpose of this paper is to improve the quality of the data they use for decision making.
2007, Audit Commission Report
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Decision support technology in knowledge translation
BR Holroyd, MJ Bullard, TAD Graham, BH Rowe
Academic Emergency Medicine, 2007, 14(11), pp942-948
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Implementation of clinical decision rules in the emergency department
IG Stiell, C Bennett
Academic Emergency Medicine, 2007, 14(11), pp955-959
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Patient Safety

Guilty, afraid, and alone – struggling with medical error
T Delbanco, SK Bell
New England Journal of Medicine, 2007, 357(17), pp1682-1684
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Evidence Based Practice

Evidence based reviews and databases: are they worth the effort? Developing evidence summaries for emergency medicine
Academic Emergency Medicine, 2007, 14(11), pp960-964
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Toward improved implementation of evidence-based clinical algorithms: clinical practice guidelines, clinical decision rules, and clinical pathways
GM Gaddis, P Greenwald, S Huckson
Academic Emergency Medicine, 2007, 14(11), pp960-964
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Quality Improvement

Delivering high quality care for all
Lord Darzi has written this report, setting out his emerging vision to develop a universally world-class NHS delivering effective, higher quality services that are safe, personalized to individual needs, and equally available to all. Click here to read more.

Innovation

The Race to the Top: a review of Government’s Science and Innovation Policies
Lord Sainsbury of Turville published his review of the UK science and innovation system. The Review examines the role of science and innovation in ensuring the UK remains competitive.
Click here to read more.

Performance Measurement

Making performance indicators work: experiences of US Veterans Health Administration
EA Kerr, B Fleming
British Medical Journal, 2007, 335(7627), pp971-973
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Six Sigma

Does six sigma improve performance?
ST Foster Jr
The Quality Management Journal, 2007, 4(7), pp7-20
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Process

Applying the Toyota production system to a healthcare organization: a case study on a rural community healthcare provider
KF Collins, SK Muthusamy
The Quality Management Journal, 2007, 4(7), pp41-52
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Education

Knowledge-based methods to help clinicians find answers in MEDLINE
CA Sneiderman, D Demner-Fushman, M Fiszman, NC Ide, TC Rindflesch
Journal of the American Medical Informatics Association, 2007, 14(6), pp772-780
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Innovation

Evaluating an Australian public policy organization’s innovation capacity
A O’Conner, G Roos, T Vickers-Willis
European Journal of Innovation Management, 2007, 10(4), pp532-558
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Knowledge Management

Knowledge management and staff expertise in health and social care
M Watson
Journal of Integrated Care, 2007, 15(5), pp41-44
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Quality Improvement

Sharing the quality agenda with physicians
AG Gosfield, JL Reinertsen
Trustee, 2007, 60(9), pp1-4
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The quality of children’s health care matters – time to pay attention
JM Perrin, CJ Homer
New England Journal of Medicine, 2007, 357(15), pp1549-1551
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Decision Making

Instruments to assess the perception of physicians in the decision-making process of specific clinical encounters: a systematic review
F Legare, D Moher, G Elwyn, A Le Blanc, K Gravel
BMC Medical Informatics and Decision Making, 2007, 7:30
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Intuitive decision making
K Matzler, F Bailom, TA Mooradian
MIT Sloan Management Review, 2007, 49(1), pp13-16
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Patient Safety

Reducing harm to patients
M Pugh, JL Reinertsen
Healthcare Executive, 2007, 23(6), pp62-65
This is the second of a series of articles on key leadership strategies that can improve patient safety. Click here to read more.

A framework for health care organizations to develop and evaluate a safety scorecard
PJ Pronovost, SM Berenholtz, DM Needham
Journal of the American Medical Association, 2007, 298(17), pp2063-2065
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Are health systems changing in support of patient safety? A multi-methods evaluation of education, attitudes and practice
J Braithwaite, MT Westbrook, R Iedema, NA Mallock, et al
International Journal of Health Care Quality Assurance, 2007, 20(7), pp585-601
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Promoting safety: longer-term responses of three health professional groups to a safety improvement programme
MT Westbrook, J Braithwaite, JF Travaglia, C Jorm, RA Iedema
International Journal of Health Care Quality Assurance, 2007, 20(7), pp555-571
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Performance Improvement

Improving the quality of care with performance indicators
A Majeed, H Lester, AB Bindman
British Medical Journal, 2007, 335(7627), pp916-918
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Evidence Based Practice

Guideline development from an observational study
J Labarere, J-L Bosson
International Journal of Health Care Quality Assurance, 2007, 20(7), pp602-615
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