Performance

The “4-hour target”: emergency nurses’ views
A Mortimore, S Cooper
Emergency Medicine Journal, 2007, 24(6), pp402-404

Performance measurement definitions: linking performance measurement and organizational excellence
M Moullin
International Journal of Health Care Quality Assurance, 2007, 20(3), pp181-183

Managing clinical failure: a complex adaptive system perspective
JI Matthews, PT Thomas
International Journal of Health Care Quality Assurance, 2007, 20(3), pp184-194