27th February 2009 –
10th March 2009 – Staff House,
NHS Connecting for Health (NHS CFH) is hosting two conferences for NHS staff to share their knowledge and learn lessons from each other to help improve patient services. To find out more about the events, click here. An online booking facility is available for these events:
Event: Using practical tools and methods to create an efficient office practice
Begins 12th February 2009 – web-based learning sessions and practical assignments
The Institute for Healthcare Improvement (IHI) has created a new Web&ACTION to help office practices find and eliminate waste. Participants in the program will learn how to use simple tools and methods centered on Lean principles such as identifying the value stream, design for continuous flow, and removing bottlenecks and waste. The goals of this work include:
- focusing more fully on providing ideal patient-centered, evidence based care
- decreasing cycle times
- increasing efficiency, and patient and staff satisfaction
For more information on this program, click here.