Profiles in improvement
The Institute for Healthcare Improvement is producing an ongoing series of audio profiles of front-line improvers. This edition is by John Senders of the University of Toronto. Click here to read more about these profiles and to listen to them.
Planning for scale: a guide for designing large-scale improvement initiatives
CJ McCannon, MW Schall, RJ Perla
Institute for Healthcare Improvement, 2008
This white paper is a preparation tool which is meant to guide conversation and thinking prior to the launch of a large-scale improvement effort. Click here to access the white paper – free registration is required.
The NHS Constitution
Department of Health, 2009
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