Patient Care

Rates and types of events reported to established incident reporting systems in two US hospitals
TK Nuckols
Quality and Safety in Health Care, 2007, 16(3), pp164-168

Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals
SM Evans
Quality and Safety in Health Care, 2007, 16(3), pp169-175

Patient satisfaction: evaluating the success of hospital ward redesign
TJB Kline, BW Baylis, F Chatur, SA Morrison, DE White, RH Flin, WA Ghali
Journal for Healthcare Quality, 2007, 29(3), pp44-49

Using a multi-method, user centred, prospective hazard analysis to assess care quality and patient safety in a care pathway
J Dean, A Hutchinson, K Hamilton Escoto, R Lawson
BMC Health Services Research, 2007, 7(89)
Print version

Patient self-management: health literacy skills required
This is a report which shows that for patient self-management to have successful outcomes, health-literacy skills are required, yet few Canadians possess these skills.
Print version