Health Informatics

Editorial: Web 3.0 and medicine
British Medical Journal, 2007, 335(7633), pp1273-1274
Click here to read the full text.

Events and Calls for Papers

Call for papers: Speaking truth to power: evidence for decisions in education, social welfare and criminal justice
12th May to 14th May 2008- Vancouver, British Columbia, Canada
8th Annual International Campbell Collaboration Colloquium
The Campbell Collaboration (C2) is an independent, international, non-profit organisation that aims to provide decision-makers with evidence-based information to help them make well-informed decisions about the effects of interventions in the social, behavioural and educational arenas. The deadline for submission is 14th January 2008. Click here for more information.

Event: Information for service transformation
13th February 2008 – Inmarsat, London
The Health Service Journal conference will provide best-practice tools and practical solutions to key NHS information challenges and provide the know-how to use data innovatively. Click here for more.

Events

Event: The future now: challenges and opportunities in health
This World Congress of Health Professions will be held on 26-29 March, 2008 in Australia. The main themes are: global challenges and worldwide health, the impact of new technology on healthcare, innovations in service delivery, workforce and training, demands and opportunities. Click here to find out more.

Call for papers: Delivering better health services
4th-5th June 2008
Manchester

All those working in the field of health services research and health care policy are invited to submit abstracts for presentation and/or poster display at “Delivering better health services - the joint Health Services Research Network and NIHR SDO Programme 2008 Annual Conference.

There is a £250 prize for best research presentation and a £150 prize for best poster display. For more information and to submit your abstract click here. Deadline for submission is 14 January, 2008.

Change Management

How to change practice: understand, identify and overcome barriers to change
This guide by the UK National Institute for Health and Clinical Excellence aims to improve patient care by giving practical advice on how to encourage healthcare professionals and managers to change their practice in line with the latest guidance. Real-life examples illustrate how the methods described have brought about positive changes in a range of situations.

Part 1 discusses the types of barriers to change encountered in healthcare.
Part 2 offers you practical suggestions for how to identify the barriers to change in your organisation.
Part 3 shows you how to overcome these barriers, and highlights potential levers to help you do this.

Click here to read the full document.

Human Resources

A vision of mentorship in practice
W McNair, B Smith, J Ellis
Journal of Perioperative Practice, 2007, 17(9), pp421, 424, 426-430
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Commissioning

Commissioning: we look behind the government’s masterplan for world class commissioning to find out what it will mean for PCTs and the primary care front line
Health Service Journal, 2007, 6804, pp24-27

Health Informatics

Randomized trial of a clinical decision support system: impact on the management of child fever without apparent source
J Roukema, EW Steverberg, J van der Lei, HA Moll
Journal of the American Medical Informatics Association, 2008, 15(1), 107-113
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Innovation

Equitable access: research challenges for health in developing countries
The fourth Volume of the Global Forum Update on Research for Health reflects the current state of health research in ensuring equitable access. The topics covered range from access to health, innovation and research resources to decision-making and governance. Here are some of the articles included in the issue:

• The role of Knowledge translation in bridging the “know-do gap”
• Delivering evidence to inform health system strengthening: the role of systematic reviews
• Using evidence for policy-making in health
• Towards evidence-informed policy-making in human resources for health: the state of research

Click here to read the full document.

Knowledge Improvement

Knowledge transfer in surgery: skills, process and evaluation
M Dawes, M Lens
Annals of the Royal College of Surgeons of England, 2007, 89(8), pp749-753
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Quality Improvement

Identifying variations in quality of care in Queensland hospitals
SJ Duckett, M Coory, K Baker-Sketcher
Medical Journal of Australia, 2007, 187(10), pp571-575
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Performance Measurement

Performance monitoring in Australia and England: from scandals to action
MA Mohammed, AJ Stevens
Medical Journal of Australia, 2007, 187(10), pp549-550
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Service Improvement

Improved health system performance through better care coordination
This report by the OECD attempts to assess whether - and to what degree - better care coordination can improve health system performance in terms of quality and cost-efficiency. Coordination of care refers to policies that help create patient-centred care that is more coherent both within and across care settings and over time. Broadly speaking, it means making health-care systems more attentive to the needs of individual patients and ensuring they get the appropriate care for acute episodes as well as care aimed at stabilising their health over long periods in less costly environments. Click here to read the full document.

Evidence Based Practice

Step to it: a toolkit for evidence-based practice
B Ryton, V Grant, A Little, I Gilsenan
Practice Development in Health Care, 2007, 6(4), pp213-220
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Implementing evidence-based interventions in health care: application of the replicating effective programs framework
AM Kilbourne, MS Neumann, HA Pincus, MS Bauer, R Stall
Implementation Science, 2007, 2:42
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Databases as policy instruments: about extending networks as evidence-based policy
A de Bont, H Stoevelaar, R Bal
BMC Health Services Research, 2007, 7:199
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Events

Event: Making the quality connection – 2008 Canadian RAI Conference
28-30 May, 2008
The Westin Edmonton, Edmonton, Alberta
This is an opportunity to share knowledge, expertise, best practices, and strategies, on care planning and data for quality improvement, policy development, planning and decision-making in the delivery of health services. There is a call for abstracts, and the deadline is 21st January 2008. Click here for more information.

Event: Delivering better health services
4-5 June, 2008
Manchester University Conference Centre
The National Institute for Health Research, Service Delivery and Organisation, and the Health Services Research Network are hosting a joint conference which aims to bring together all those engaged in promoting high quality healthcare through research and the use of research, ranging from health technology assessment, through service delivery and organisation, to healthcare policy analysis. Click here for more.

Quality Measurement

Future of quality measurement
H Lester
British Medical Journal, 2007, 335(7630), pp1130-1131
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Patient Safety

Patient safety in the pediatric emergency care setting
Committee on Pediatric Emergency Medicine
Pediatrics, 2007, 120(6), pp1367-1375
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Communication

Evaluating an intervention to improve communication between healthcare professionals within secondary care
K Astrom, C Duggan, I Bates
Pharmacy Education, 2007, 7(4), pp325-333
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Patient Safety

Blame culture is still a problem in tacking patient safety
L Hitchen
British Medical Journal, 2007, 335(1172), pp1172
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Agency launches advice to reduce number of prescribing errors
H Mooney
British Medical Journal, 2007, 335(1172), pp1177
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Performance Improvement

Pay for performance means compliance-based care
RO Dolinar, SL Leininger
Journal of the American Medical Directors Association, 2006, 7(5), pp328-333

Events

Call for papers: 5th International Conference on Intellectual Capital Knowledge Management & Organisational Learning
New York Institute of Technology, New York, USA
9th-10th October 2008
The conference in October 2008 is seeking quantitative, qualitative and experience-based papers from industry and academe. You can see the full call for papers is available online and you can request a pdf copy for circulation or posting on noticeboards from me. Abstracts are required in the first instance and should be submitted by 20 March 2008 via the online form.

Call for papers: 9th European Conference on Knowledge Management
Southampton Solent University, Southampton, UK
4th-5th September 2008
ECKM 2008 provides an opportunity for academics and practitioners from Europe and elsewhere who are involved in the study; management, development and implementation of knowledge management initiatives to come together and exchange ideas. The advisory group for the conference invites submissions of papers on both the theory and advanced practice of all aspects of knowledge management (KM) and intellectual capital (IC). The conference in September 2008 is seeking quantitative, qualitative and experience-based papers from industry and academe. You can see the full call for papers is available online and you can request a pdf copy for circulation or posting on noticeboards from me. Abstracts are required in the first instance and should be submitted by 14th February 2008 via the online form.

Quality Improvement

Improving program documentation quality through the application of continuous improvement processes
CA Loylien, M Johansen, S Timm, S Eversman, D Gusa, D Twedell
Journal of Continuing Education in Nursing, 2007, 38(6), pp271-276
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Defining a high performance healthcare organization
BD Agins
British Medical Journal, 2007, 335(7629), pp1055-1056
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Decision-Making

Instruments for evaluating shared medical decision making: a structured literature review
S M Dy
Medical Care Research and Review, 2007, 64(6), pp623-649
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Performance Measurement

Measuring performance and missing the point?
I Heath, J Hippisley-Cox, L Smeeth
British Medical Journal, 2007, 335(7629), pp1075-1076
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Measuring quality through performance
H Lester, M Roland
British Medical Journal, 2007, 335(7629), pp1130-1131
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Evidence Based Practice

Approaches to gathering evidence for educational practices in nursing
MH Oermann
Journal of Continuing Education in Nursing, 2007, 38(6), pp250-257
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

The role of the clinical nurse specialist in promoting evidence-based practice and effecting positive patient outcomes
CA LaSala, PM Connors, JT Pedro, M Phipps
Journal of Continuing Education in Nursing, 2007, 38(6), pp262-270
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Decision Making

A framework for tailoring clinical guidelines to comorbidity at the point of care
RS Braithwaite, J Concato, CC Chang, MS Roberts, AC Justice
Archives of Internal Medicine, 2007, 167(21), pp2361-2365
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Process

Public involvement in the priority setting activities of a wait time management initiative: a qualitative case study
RA Greenberg, A Laupacis, W Levinson, DK Martin
BMC Health Services Research, 2007, 7, 186
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Events

Priorities 2008
The next conference of the International Society for Priorities in Health Care will take place in Newcastle-Gateshead, UK on October 28-31, 2008. Key topics include:

• theoretical and methodological advances in priority setting
• practical advances in priority setting
• achieving real solutions
• knowledge transfer and exchange
• information to underpin decisions

Click here to find out more.

Research

Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups
A Tong, P Sainsbury, J Craig
International Journal for Quality in Health Care, 2007, 19(6), pp399-406
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Effects of study methodology on adverse outcome occurrence and mortality
PJ Marang-van de Mheen, Evert-Jan F Hollander, J Kievit
International Journal for Quality in Health Care, 2007, 19(6), pp399-406
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Knowledge Improvement

Emergency physicians: perceptions of health information exchange
JS Shapiro, J Kannry, AW Kushniruk, G Kuperman
Journal of the American Medical Informatics Association, 2007, 14(6), pp700-705
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Sound choices: enhancing capacity for evidence-informed health policy
This report by the Alliance for Health Policy and Systems Research and the World Health Organization, looks at the capacity for health organizations to generate research, and also to apply the research evidence. It has an excellent section on evidence-informed national policy formulation. Click here to read more.

Quality Measurement

Respecting the subjective: quality measurement from the patient’s perspective
G Elwyn, S Buetow, J Hibbard, M Wensing
British Medical Journal, 2007, 335(7628), pp1021-1022
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Quality Improvement

Designing national quality reforms a framework for action
S Leatherman
International Journal for Quality in Health Care, 2007, 19(6), pp334-340
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Promoting quality: the health-care organization from a management perspective
SW Glickman
International Journal for Quality in Health Care, 2007, 19(6), pp341-348
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Swedish Health Care Performance - Quantity versus Quality
This paper assess the efficiency of 21 Swedish county councils through two efficiency models:

1. a traditional productivity measure (activity model) in terms of the production of intermediate outputs
2. quality outputs in the form of health-related outcomes (outcome model)

Click here to read more.

Evidence Based Practice

Real-time EBM: from bed board to keyboard and back
R Stark, I Helenius, L Schimming, N Takahara, I Kronish, D Korenstein
Journal of General Internal Medicine, 2007, 22(12), pp1656-1660
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Bridging the gap between evidence and practice in venous thrombosis prophylaxis: the quality improvement process
F Michota
Journal of General Internal Medicine, 2007, 22(12), pp1762-1770
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Service Improvement

Improving social and health care services
The Social Care Institute for Excellence have carried out this knowledge review, to identify the most effective methods for sustaining improvement in social care services in England, Wales and Northern Ireland. Click here to read more.

Events

Event: Involvement to Impact
The NHS Centre for Involvement Conference, Involvement to Impact, takes place from 28th to 29th November, 2007, at the New Connaught Rooms, in London. Click here for more.

Patient Safety

National Knowledge Week on patient involvement in patient safety
The National Library for Health Patient and Public Involvement (PPI) Specialist Library is holding their first National Knowledge Week this week, (w/c 26th November), focusing on patient involvement in patient safety. Click here to find out more.

National Patient Safety Agency
The National Patient Safety Agency website has been restructured and the web address for the Patient Safety Division has changed. Click here to see the new site.

Performance Measurement

Measuring quality through performance: measuring performance and missing the point?
I Heath, J Hippisley-Cox, L Smeeth
British Medical Journal, 2007, 335(7629), pp1075-1076
View abstract

Process

Application of statistical process control in healthcare improvement: systematic review
J Thor, J Lundberg, J Ask, J Olsson, C Carli, K Pukk Harenstam, M Brommels
Quality and Safety in Health Care, 2007, 16(1), pp387-399
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Human Resources

The importance of good teamwork
D Critchley, C Edwards, R Fallon
Nursing Management, 2007, 14(7), pp8-12
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Understanding health care workers’ anxieties in a diversifying world
K Daniels, L Swartz
PLoS Medicine, 2007, 4(11), e319
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Professional uncertainty and disempowerment responding to ethnic diversity in health care: a qualitative study
J Kai, J Beavan, C Faull, L Dodson, P Gill, A Beighton
PLoS Medicine, 2007, 4(11), e319
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Leadership

HONESTY in leadership
T Priselac, M Grayson
Hospitals and Health Networks, 2007, 81(10), pp30-34
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Clinical leadership: using observations of care to focus risk management and quality improvement activities in the clinical setting
L Ferguson, J Calvert, M Davie, M Fallon, N Fred, V Gersbach, L Sinclair
Contemporary Nurse, 2007, 24(2), pp212-224
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Research

Using systematic reviews
A Lipp
Nursing Management, 2007, 14(7), pp30-32
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Innovation

AHRQ Health Care Innovations Exchange
The Agency for Healthcare Research and Quality (AHRQ) is sponsoring an exchange service to support health care professionals share and adopt innovations that improve the quality of health care. The exchange offers the following:

• Detailed profiles of innovative activities and tools
• Opportunities to interact with innovators and fellow adopters in learning networks
• Education on supporting innovation and implementing innovations effectively

Organizations are encouraged to submit their innovative activities and tools for possible inclusion in the Health Care Innovations Exchange. Click here to find out more.

Lessons Learned

Using a survey of incident reporting and learning practices to improve organizational learning at a cancer care centre
DL Cooke, PB Dunscombe, RC Lee
Quality and Safety in Health Care, 2007, 16(1), pp342-348
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Quality Measurement

Measuring quality through performance: respecting the subjective: quality measurement from the patient’s perspective
G Elwyn, S Buetow, J Hibbard, M Wensing
British Medical Journal, 2007, 335(7628), pp1021-1022
View abstract

Quality Improvement

Outcomes of a quality improvement project integrating mental health into primary care
BV Watts, B Shiner, A Pomerantz, P Stender, WB Weeks
Quality and Safety in Health Care, 2007, 16(1), pp342-348
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What is “quality improvement” and how can it transform healthcare?
PB Batalden, F Davidoff
Quality and Safety in Health Care, 2007, 16(1), pp2-3
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Patient Safety

Mistake–proofing in health care: lessons for ongoing patient safety improvements
CM Clancy
American Journal of Medical Quality, 2007, 22(6), pp463-465

Editorial: Adult immunization guidelines: a patient safety and quality-of-care issue
GA Poland, W Schaffner
Annals of Internal Medicine, 2007, 147(10), pp735-737
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Performance Improvement

Performance improvement: which path is right for your hospital?
LA Runy
Hospitals and Health Networks, 2007, 81(10), pp49-53
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Service Improvement

Making an impact
R Williams
Nursing Management, 2007, 14(7), pp14-17
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NHS Athens passwords are required to access this resource, and can be obtained from the National Library for Health.

Innovation

Creativity tools
The Innovation Network has created a list of creativity tools available here. Scroll towards the bottom of the page to the heading “creativity tools.”

Events

Event: Festival of Learning
The Higher Education Academy Health Sciences and Practice Subject Centre are holding the Festival of Learning on the 11-13 March 2008 at the Learning Gateway, University of Cumbria, Carlisle. Click here to find out more.

Process

Lean Healthcare Blog – delivering improved patient safety, effectiveness and experience
This blog has been created by a commercial company – Amnis – but the content is interesting and potentially useful, and can be applied to the NHS. The blog provides news on lean healthcare, patient safety, improvement, 18 weeks, and service redesign. The content is also available as an RSS feed.

Process Evaluation

A framework for health care organizations to develop and evaluate a safety scorecard
PJ Pronovost
Journal of the American Medical Association, 2007, 298(17), pp2063-2065
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Evaluating quality improvement
S Greenfield
Pediatrics, 2007, 120(5), pp1131-1132
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Performance of knowledge management practices: a causal analysis
H Zaim, E Tatoglu, S Zaim
Journal of Knowledge Management, 2007, 11(6), pp54-67
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Human Resources

Connecting human resources management and knowledge management
I Svetlik, E Stavrou-Costea
International Journal of Manpower, 2007, 28(3/4), pp197-206
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Communication

Social networks and knowledge sharing in organizations: a case study
LN Marouf
Journal of Knowledge Management, 2007, 11(6), pp110-
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Management

A strategy for knowledge management
ME Greiner, T Bohmann,H Kromar
Journal of Knowledge Management, 2007, 11(6), pp3-15
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Implementing knowledge management: a more robust model
Y Dufour, P Steane
Journal of Knowledge Management, 2007, 11(6), pp68-80
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Knowledge management capability: defining knowledge assets
RD Freeze, U Kulkarni
Journal of Knowledge Management, 2007, 11(6), pp94-109
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Health Informatics

Health Systems Impact Assessment tool
This tool has been developed to help people who might not have background knowledge in health to consider the impact that their new proposals may have on health systems.
View resource

Innovation

Knowledge management and innovation performance
BA Lundvall, P Nielsen
International Journal of Manpower, 2007, 28(3/4), pp207-223
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Lessons Learned

Learning from failure in health care reform
J Oberlander
New England Journal of Medicine, 2007, 357(17), pp1677-1679
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Knowledge Improvement

Emergency physicians’ perceptions of health information exchange
JS Shapiro
Journal of the Medical Informatics Association, 2007, 14(6), pp700-705
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Do we know what really drives KM performance?
S-H Yu, Y-G Kim, M-Y Kim
Journal of Knowledge Management, 2007, 11(6), pp39-53
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Engaging the community: a case study in one rural community and the knowledge translation process
KA Critchley, V Timmons, B Campbell, Alexander McAuley, J Taylor, F Walton
Journal of Rural and Community Development, 2006, 2, pp75-85
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Knowledge translation: introduction to models, strategies and measures
Pimjai Sudsawad
National Center for the Dissemination of Disability Research, 2007
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Knowledge translation:closing the evidence-to-practice gap
ES Lang, PC Wyer, RB Haynes
Annals of Emergency Medicine, 2007, 49(3), pp355-363
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Bridging the gap between clinical research and knowledge translation in pediatric emergency medicine
L Hartling, S Scott-Findlay, D Johnson, M Osmond, A Plint, J Grimshaw, TP Klassen
Academic Emergency Medicine, 2007, 14(11), pp968-977
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Development of the capacity necessary to perform and promote knowledge translation research in emergency medicine
PS Dayan, M Osmond, N Kuppermann, E Lang, et al
Academic Emergency Medicine, 2007, 14(11), pp978-983
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Effective synthesized/preappraised evidence formats in emergency medicine and the use of supplemental knowledge translation techniques
BH Rowe, B Diner, CA Camargo, A Worster, et al
Academic Emergency Medicine, 2007, 14(11), pp1023-1029
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Quality Improvement

Guideline implementation research: exploring the gap between evidence and practice in the CRUSADE quality improvement initiative
AL Blomkalns, MT Roe, ED Peterson, EM Ohman, et al
Academic Emergency Medicine, 2007, 14(11), pp949-954
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The utility of a quality improvement bundle in bridging the gap between research and standard care in the management of severe sepsis and septic shock in the emergency department
HB Nguyen, EL Lynch, JA Mou, K Lyon, et al
Academic Emergency Medicine, 2007, 14(11), pp1079-1086
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Public Health

Public health considerations in knowledge translation in the emergency department
SL Bernstein, E Bernstein, ED Boudreaux, C Babcock-Irvin, et al
Academic Emergency Medicine, 2007, 14(11), pp1036-1041
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Decision-Making

Improving information to support decision making: standards for better quality data
The purpose of this paper is to improve the quality of the data they use for decision making.
2007, Audit Commission Report
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Decision support technology in knowledge translation
BR Holroyd, MJ Bullard, TAD Graham, BH Rowe
Academic Emergency Medicine, 2007, 14(11), pp942-948
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Implementation of clinical decision rules in the emergency department
IG Stiell, C Bennett
Academic Emergency Medicine, 2007, 14(11), pp955-959
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Patient Safety

Guilty, afraid, and alone – struggling with medical error
T Delbanco, SK Bell
New England Journal of Medicine, 2007, 357(17), pp1682-1684
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Evidence Based Practice

Evidence based reviews and databases: are they worth the effort? Developing evidence summaries for emergency medicine
Academic Emergency Medicine, 2007, 14(11), pp960-964
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Toward improved implementation of evidence-based clinical algorithms: clinical practice guidelines, clinical decision rules, and clinical pathways
GM Gaddis, P Greenwald, S Huckson
Academic Emergency Medicine, 2007, 14(11), pp960-964
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Quality Improvement

Delivering high quality care for all
Lord Darzi has written this report, setting out his emerging vision to develop a universally world-class NHS delivering effective, higher quality services that are safe, personalized to individual needs, and equally available to all. Click here to read more.

Innovation

The Race to the Top: a review of Government’s Science and Innovation Policies
Lord Sainsbury of Turville published his review of the UK science and innovation system. The Review examines the role of science and innovation in ensuring the UK remains competitive.
Click here to read more.

Performance Measurement

Making performance indicators work: experiences of US Veterans Health Administration
EA Kerr, B Fleming
British Medical Journal, 2007, 335(7627), pp971-973
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Six Sigma

Does six sigma improve performance?
ST Foster Jr
The Quality Management Journal, 2007, 4(7), pp7-20
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Process

Applying the Toyota production system to a healthcare organization: a case study on a rural community healthcare provider
KF Collins, SK Muthusamy
The Quality Management Journal, 2007, 4(7), pp41-52
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Education

Knowledge-based methods to help clinicians find answers in MEDLINE
CA Sneiderman, D Demner-Fushman, M Fiszman, NC Ide, TC Rindflesch
Journal of the American Medical Informatics Association, 2007, 14(6), pp772-780
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Innovation

Evaluating an Australian public policy organization’s innovation capacity
A O’Conner, G Roos, T Vickers-Willis
European Journal of Innovation Management, 2007, 10(4), pp532-558
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Knowledge Management

Knowledge management and staff expertise in health and social care
M Watson
Journal of Integrated Care, 2007, 15(5), pp41-44
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Quality Improvement

Sharing the quality agenda with physicians
AG Gosfield, JL Reinertsen
Trustee, 2007, 60(9), pp1-4
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The quality of children’s health care matters – time to pay attention
JM Perrin, CJ Homer
New England Journal of Medicine, 2007, 357(15), pp1549-1551
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Decision Making

Instruments to assess the perception of physicians in the decision-making process of specific clinical encounters: a systematic review
F Legare, D Moher, G Elwyn, A Le Blanc, K Gravel
BMC Medical Informatics and Decision Making, 2007, 7:30
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Intuitive decision making
K Matzler, F Bailom, TA Mooradian
MIT Sloan Management Review, 2007, 49(1), pp13-16
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Patient Safety

Reducing harm to patients
M Pugh, JL Reinertsen
Healthcare Executive, 2007, 23(6), pp62-65
This is the second of a series of articles on key leadership strategies that can improve patient safety. Click here to read more.

A framework for health care organizations to develop and evaluate a safety scorecard
PJ Pronovost, SM Berenholtz, DM Needham
Journal of the American Medical Association, 2007, 298(17), pp2063-2065
View abstract

Are health systems changing in support of patient safety? A multi-methods evaluation of education, attitudes and practice
J Braithwaite, MT Westbrook, R Iedema, NA Mallock, et al
International Journal of Health Care Quality Assurance, 2007, 20(7), pp585-601
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Promoting safety: longer-term responses of three health professional groups to a safety improvement programme
MT Westbrook, J Braithwaite, JF Travaglia, C Jorm, RA Iedema
International Journal of Health Care Quality Assurance, 2007, 20(7), pp555-571
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Performance Improvement

Improving the quality of care with performance indicators
A Majeed, H Lester, AB Bindman
British Medical Journal, 2007, 335(7627), pp916-918
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Evidence Based Practice

Guideline development from an observational study
J Labarere, J-L Bosson
International Journal of Health Care Quality Assurance, 2007, 20(7), pp602-615
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Communication

Improving communication, the exchange of information and patient care: suggested guidelines for secondary care doctors and GPs
British Medical Association
October 2007
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Evidence Based Practice

Medicine and evidence: knowledge and action in clinical practice
A Miles, M Loughlin, A Polychronis
Journal of the Evaluation of Clinical Practice, 2007, 13(4), pp481-503
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Events

Event: Researcher on Call
The Canadian Health Services Research Foundation and the Quality Healthcare Network are proud to announce Researcher on Call, a series of conference calls for healthcare researchers and decision makers designed to accelerate improvements in healthcare. Researcher on Call is an interactive series that brings researchers and decision makers together on a common topic. Each call is designed to clarify the findings in the selected research or synthesis discussed; identify and illustrate actions that can be taken on the findings; and explore the issues and challenges in fully implementing the findings in various settings. The dialogue will help participants consider the implications of the research results for improving their practice. The first Researcher on Call teleconference will focus on healthy healthcare workplaces and is scheduled for October 30, 2007. For more information or to register, click here.

Event: Fueling the Innovation Engine - Accelerating the Adoption of Improvement
The Quality Healthcare Network’s Fall Forum will be held at the Hilton Lac Leamy Hotel in Gatineau, Quebec on November 20-21st. The general theme of the Forum will be the spread and sustainability of improvement ideas and initiatives. In partnership with the Canadian Council on Health Services Accreditation (CCHSA), the QHN is offering an optional pre-conference workshop on November 19th, entitled Spotlight on Required Organizational Practices (RoPs). Click here to find out more.

Event: Evidence soup for the policy-maker’s soul
From 4th until 5th March 2008, the University of British Columbia’s Centre for Health Services and Policy Research is holding a conference in 2008, which brings together Canadian and international leaders in health services research to look at how evidence intersects with policy-making, politics, the media agenda, public opinion, and the law. Experts from the United States, the United Kingdom, Australia and Canada will discuss successes, challenges and opportunities in applying evidence in health system reform, health human resource decisions, wait time policy, and more.
Click here to read more.

Event: Economics and evidence informed public policy and practice in health, social care, and education interventions
A 3 day workshop aimed at people with no training in economics
Dates: 28, 29, 30 November 2007
Venue: Social Science Research Unit, Institute of Education, University of London

Event: “Forging ahead…evidence to innovation”
Hilton Hotel, Toronto, Ontario, Canada
6th-7th March 2008
Click here to read more.

Event: Introduction to systematic reviewing - a one day workshop
9.30 – 5.30pm Wednesday 12 March 2008
ESRC Regional Training Centre, Queen's University, 69/71 University Street , Belfast , BT7 1HL
Click here to find out more.

Process Evaluation

The effectiveness of health impact assessment: scope and limitations of supporting decision-making in Europe
Edited by M Wismar, J Blau, K Ernst, J Figueras
European Observatory on Health Systems and Policies - World Health Organization 2007
Click here to read the full text.

Communication

The impact of rewards within communities of practice: a study of the SAP online global community
R Fahey, AC Vasconcelos, D Ellis
Knowledge Management, Research and Practice, 2007, 5(3), pp186-198

Leadership

Interview with a quality leader: Wilbert H Mason on pediatric healthcare quality
CM Routon, CL Beaudin
Journal for Healthcare Quality, 2007, 29(5), pp45-49

Research

Reporting of observational studies
PM Rothwell
eBMJ, 2007, 335(7624, pp783-784

Strengthening the reporting of observational studies in epidemiology (STROBE) statement: guidelines for reporting observational studies
E von Elm
eBMJ, 2007, 335(7624, pp806-808
View full text
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Research integrity: a collaboration and research needed
E von Elm
Lancet, 2007, 370(9596), pp1403-1404
Embargo 60 days

Search for Evidence and Critical Appraisal: Health Services Research (HSR)
This paper by the Belgian Health Care Knowledge Centre (KCE) describes the methodology to conduct a review of the literature on a health services research (HSR) topic. It provides a systematic approach to achieve uniformity in retrieval and quality of content.
Click here to read the full paper.

Open clinical trials
JM Drazen, S Morrissey, GD Curfman
New England Journal of Medicine, 2007, 357(17), pp1756-1757
View full text
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Lessons Learned

Learning from failure in health care reform
J Oberlander
New England Journal of Medicine, 2007, 357(17), pp1677-1679
View full text
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Knowledge Improvement

Developing a tool to measure knowledge exchange outcomes
This paper, in the Canadian Journal of Program Evaluation, describes the process of developing measures to assess knowledge exchange outcomes using the dissemination of a document about a “best practices in type 2 diabetes” as an example. A best practices model consists of knowledge synthesis, knowledge exchange (dissemination/adoption), and evaluation stages. This project developed a practical and usable tool to measure the reach and uptake of disseminated innovations. Click here to read more.

Quality Improvement

Report of the High Level Group on Clinical Effectiveness
This report, chaired by Professor Sir John Tooke, focuses on the question of clinical effectiveness in UK. It is divided into 3 sections:

1. a descriptive background of who is currently doing what in the UK
2. current thinking on how to approach the issues of clinical effectiveness and barriers to implementation of guidelines or effective practices
3. an overview of current knowledge on the effectiveness of strategies to promote the uptake of clinically effective practice.

Click here to read the full paper.

Public Health

The role of national public health institutes in health infrastructure development JP Koplan, C Dusenbury, P Jousilahti, P Puska
British Medical Journal, 22nd October 2007

Population Health Research Group (PHR)
The mission of the Population Health Research Group (PHR) - University of Waterloo - is to help scientists and decision makers design, test and disseminate leading edge research to improve public and population health. Click here to find out more.

Patient Safety

Building learning practices with self-empowered teams for improving patient safety
R Singh, A Singh, JS Taylor, T Resenthal, S Singh, G Singh
Journal of Health Management, 2006, 8(1), pp91-118

Performance Improvement

Performance assessment in health care providers: a critical review of evidence and current practice
K Hamilton, V Coates, B Kelly, JRP Boore, JH Cundell, J Gracey, B McFetridge, M McGonigle, M Sinclair
Journal of Nursing Management, 2007, 15(8), pp773-791

Boosting morale and improving performance in the nursing setting
P Stapleton, A Henderson, DK Creedy, M Cooke, E Patterson, H Alexander, A Haywood, M Dalton
Journal of Nursing Management, 2007, 15(8), pp811-816

Advancing the practice of patient- and family-centered care: how to get started
What is patient- and family-centered care? Why does it matter? How does it fit with our hospital’s overall mission? And finally, what can our hospital do to advance the practice of patient- and family-centered care? Where do we start? Today, hospital leaders and patients and families nationwide are asking these questions. The purpose of this document by the Institute for Family-Centered Care is to provide some answers. Click here to read more.

Evidence Based Practice

ACT and recovery: integrating evidence-based practice and recovery orientation on Assertive Community Treatment teams
M Salvers, S Tsemberis
Community Mental Health Journal, 2007, 43(6), pp619-641

Reflections on science, judgement, and value in evidence-based decision making: a conversation with David Eddy by Sean R Tunis
Health Affairs, 2007, 26(4), pp500-515

Service Improvement

Defining a high performance healthcare organisation
BD Agins, MM Holden
British Medical Journal, 2007, 29th October 2007
View abstract

Editorial: Translational patient care: a new model for inpatient care in the 21st century
Archives of Internal Medicine, 2007, 167(19), pp2025-2026

Process

A model of user engagement in medical device development
P Grocott, H Weir, MB Ram
International Journal of Health Care Quality Assurance, 2007, 20(6), pp484-493

Guidelines implementation: transforming physician/patient interaction through stages of change
B Bluman, S Jarvis-Selinger, S Hotz
Journal of Continuing Education in the Health Professions, 2007, 27(3), pp188-189

Application of statistical process control in healthcare improvement: systematic review
J Thor
Quality and Safety in Health Care, 2007, 16(5), pp387-399

Communication

Editorial: consumer engagement: whose responsibility is it?
D Shaller
American Journal of Medical Quality, 2007, 22(5), pp309-310

Education

The role of reflection in implementing learning from continuing education into practice
M Lowe, S Rappolt, S Jaglal, G Macdonald
Journal of Continuing Education in the Health Professions, 2007, 27(3), pp143-148

Using a survey of incident reporting and learning practices to improve organizational learning at a cancer care centre
DL Cooke
Quality and Safety in Health Care, 2007, 16(5), pp342-348

E-learning: your flexible development friend?
J Bell
Development and Learning in Organizations, 2007, 21(6), pp7-9

Online collaboration: how can it boost personalized learning?
J Noonan
Development and Learning in Organizations, 2007, 21(6), pp10-11

Innovation

How can we make innovation spread through our organizations?
S Abram
Information Outlook, 2007, 11(9), pp38-42
View full text
NHS Athens passwords are required to access this resource, and can be obtained, by NHS employees, from the National Library for Health (https://register.athensams.net/nhs/)

Knowledge Management

Knowledge translation case study: a rural community collaborates with researchers to investigate health issues
V Timmons, K Critchley, BR Campbell, A McAuley, JP Taylor, F Walton
Journal of Continuing Education in the Health Professions, 2007, 27(3), pp183-187

Knowledge effectiveness, social context and innovation
D Brachos, K Kostopoulos, KE Soderquist, G Prastacos
Journal of Knowledge Management, 2007, 11(5), pp31-44

Quality Improvement

Shared medical appointments based on the chronic care model: a quality improvement project to address the challenges of patients with diabetes with high cardiovascular risk
S Kirsh
Quality and Safety in Health Care, 2007, 16(5), pp349-353

Outcomes of a quality improvement project integrating mental health into primary care
BV Watts
Quality and Safety in Health Care, 2007, 16(5), pp378-381

Quality improvement with an electronic health record: achievable, but not automatic
RJ Baron
Annals of Internal Medicine, 2007, 147(8), pp549-552

Patient Safety

The view from the middle: if you say that quality and patient safety is job no.1, then give people the time, the resources and the capacity to make it happen
H and Hn, 2007, 81(9), pp6
View full text
NHS Athens passwords are required to access this resource, and can be obtained, by NHS employees, from the National Library for Health (https://register.athensams.net/nhs/)

Service Improvement

Quality of health care: an absolute necessity for public satisfaction
MS Sajid, MK Baig
International Journal of Health Care Quality Assurance, 2007, 20(6), pp545-548

Harnessing the power of default options to improve health care
SD Halpern, PA Ubel, DA Asch
New England Journal of Medicine, 2007, 357(13), pp1340-1344
Embargo 6 months

Education

Understanding Return on Training Investment
The Canadian Council on Learning has sponsored this series of five articles offering employers the latest evidence and know-how about the return on investment (ROI) for training.

Workplace Learning: Understanding Return on Training Investment & Other Business Results is the second feature on workplace learning to be published in 20/20, the Canadian Manufacturers & Exporters’ national magazine. Click here to read more.

Quality Improvement

The quality of children’s health care matters – time to pay attention
JM Perrin, CJ Homer
New England Journal of Medicine, 2007, 357(15), pp1549-1551
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Patient Safety

Patient safety focus. Creating a systems approach to patient safety through better teamwork
SM Powell
Biomedical Instrumentation Technology, 2006, 40(3), pp205-207

Service Improvement

How can users be involved in service improvement in health and social care, and why is this important?
E Challans
Journal of Integrated Care Pathways, 2006, 10(2), pp49-58

Event: “Author in the Room” - conference call with author of “Effectiveness of Teaching Quality Improvement to Clinicians”

On October 17th, "Author in the Room" features Romsai T. Boonyasai, MD, MPH, author of "Effectiveness of Teaching Quality Improvement to Clinicians." Click here to read more and access the article.

The Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA) are holding a conference call on Wednesday, 17th October, 2007, from 2pm – 3pm Eastern time (7pm UK time). The aim of this interactive conference call is to close the gap between knowledge – what is published in an article – and action – how much of this knowledge is put into practice to improve care. The interactive call will help readers consider the implications of the study results for improving their practice.

To help launch this unique collaboration between IHI and JAMA, IHI's Donald Berwick, MD, MPP, and JAMA Editor Catherine D. DeAngelis, MD, MPH, co-authored a JAMA editorial.

Quality Improvement

Effectiveness of teaching quality improvement to clinicians: a systematic review
RT Boonyasai, DM Windish, C Chakraborti, LS Feldman, HR Rubin, EB Bass
Journal of the American Medical Association, 2007, 298(9), pp1023-1037
Click here to read more and access the article.

Process Evaluation

Use of process measures to monitor the quality of clinical practice
RJ Lilford
British Medical Journal, 2007, 335(7621), pp648-650

Research

Organizational commitment as a predictor variable in nursing turnover research: literature review
CM Wagner
Journal of Advanced Nursing, 2007, 60(3), pp235-247

Education

Evaluation of learning and program effectiveness
KD Menix
Journal of Continuing Education in Nursing, 2007, 38(5), pp201-210

Knowledge Improvement

Opportunities and barriers to successful learning transfer: impact of critical care skills training
E Meyer, A Lees, D Humphris, NAD Connell
Journal of Advanced Nursing, 2007, 60(3), pp308-316

Quality Improvement

Annotated bibliography: the quality and safety of ambulatory medical care: current and future prospects
EJ Moskowitz, DB Nash
American Journal of Medical Quality, 2007, 22(4), pp274-288

Commentary: missed opportunities for quality improvement
K Ho, E Kelley, J Brady, CM Clancy
American Journal of Medical Quality, 2007, 22(4), pp296-299

Patient safety

Organizational interventions to promote risk management in primary care: the experience in Warwickshire, England
LM Wallace, M Boxall, P Spurgeon, F Barwell
Health Services Management Research, 2007, 20(2), pp84-93

Process

Use of process measures to monitor the quality of clinical practice
RJ Lilford, CA Brown, J Nicholl
British Medical Journal, 2007, 335(7621), pp648

Education

An association between paying physician-teachers for their teaching efforts and an improved educational experience for learners
B Ashar, R Levine, J Magaziner, R Shochet, S Wright
Journal of General Internal Medicine, 2007, 22(10), pp1393-1397

Quality Improvement

Does affiliation of physician groups with one another produce higher quality primary care?
M Friedberg, K Coltin, S Pearson, K Kleinman, J Zheng, J Singer, E Schneider
Journal of General Internal Medicine, 2007, 22(10), pp1385-1392

The quest for quality: does network participation matter?
H Palacio
Journal of General Internal Medicine, 2007, 22(10), pp1482

Patient Safety

Near-miss and hazard reporting: promoting mindfulness in patient safety education
LM Currie, KS Desjardins, PW Stone, T Lai, E Schwartz, R Schnall, S Bakken
Studies in Health Technology and Informatics, 2007, 129(1), pp285-290

Reducing patients’ unmet concerns in primary care: the difference one word can make
J Heritage, J Robinson, M Elliott, M Beckett, M Wilkes
Journal of General Internal Medicine, 2007, 22(10), pp1429-1433

Evidence Based Practice

The evolving science of translating research evidence into clinical practice
D Venes
Evidence Based Medicine, 2007, 12(4), pp102

Education

New NHS e-learning resource
NPCi is a new NHS e-learning resource designed specifically for busy health care professionals and managers. The content covers prescribing, therapeutics and medicines management. Current therapeutics areas include: cardiovascular (including diabetes), CNS and mental health, common infections, pain management and respiratory tract conditions. Other areas are devoted to information mastery and medicines management — including developing people and organisations, general medicines management, improvement skills and tools, patient safety and risk, patients and their medicines, review of medicines, and service efficiency and reducing waste. The site also includes recorded workshops, quizzes to test your knowledge, regular blogs and podcasts and even the facility to join a discussion forum.

The developers are continuing to load content but would value your comments via their online feedback form on the existing subject matter so that adjustments can be made to the site before the wider launch early in 2008.

Commissioning

Problems with performance related pay in primary care
DS Wald
eBMJ, 2007, 335(7619), pp523

Knowledge Improvement

Standard medication information is not enough: poor concordance of patient and nurse perceptions
I Ekman, M Schaufelberger, KI Kjellgren, K Swedberg, BB Granger
Journal of Advanced Nursing, 2007, 60(2), pp181-186

Quality Improvement

Improving quality through effective implementation of information technology in healthcare
J Ovretveit
International Journal for Quality in Health Care, 2007. 19(5), pp259-266

Interview with a quality leader: Brent James on reducing harm to patients and improving quality
SV White
Journal for Healthcare Quality, 2007, 29(5), pp35-44

Patient Safety

Getting to the ‘roots’ of patient safety
J Waring
International Journal for Quality in Health Care, 2007. 19(5), pp257-258

Health Improvement

Sustaining improvement in surgical infection prevention measured for hysterectomy
D Henry, FR Muriel, P Hirway
Journal for Healthcare Quality, 2007, 29(5), pp50-56

Evidence Based Practice

Getting to grips with evidence-based practice: the Ten Commandments
K Bannigan, A Birleson
British Journal of Occupational Therapy, 2007, 70(8), pp345-348

Barriers to evidence-based nursing: a focus group study
K Hannes, J Vandersmissen, L De Blaeser, G Peeters, J Goedhuys, B Aertgeerts
Journal of Advanced Nursing, 2007, 60(2), pp162-171

Process

Should we measure the individual or the system? Operational factors affecting compliance with treatment
Fontanesi, Ruiz, Reznik
Journal of Medical Practice Management, 2007, 23(1), pp60-63

Commissioning

Commissioning government offers PCTs foundation-style freedoms in return for ‘world-class commissioning’
Health Service Journal, 2007, 6701, pp5

Communication

Knowledge communication problems between experts and decision makers: an overview and classification
MJ Eppler
European Journal of Knowledge Management, 2007, 5(3)
View full text

Management

Clinical and cost-effectiveness of interventions in medicines reconciliation at the point of admission: consultation
National Institute for Health and Clinical Excellence, 13th September 2007
This document summarises evidence on technical patient safety solutions and sets out provisional recommendations made by the Patient Safety Advisory Committee.
DEADLINE: 10th October 2007
View full text

Consumerism: forcing medical practices toward patient-centered care
Ozmon
Journal of Medical Practice Management, 2007, 23(1), pp44-46

Research

The role of service user research in generating knowledge-based health and social care: from conflict to contribution
P Beresford
Evidence Policy: A Journal of Research, Debate and Practice, 2007, 3(3), pp329-341

Whose lives and whose learning? Whose narratives and whose writing? Taking the next research and literature steps with experts by experiences
M Preston-Shoot
Evidence Policy: A Journal of Research, Debate and Practice, 2007, 3(3), pp343-359

Using action research to construct national evidence based nursing care guidance for gerontological nursing
J Booth, D Tolson, R Hotchkiss, I Schofield
Journal of Clinical Nursing, 2007, 16(5), pp945-953

Best Practice

Implementing managerial innovations in primary care: can we rank change drivers in complex adaptive organizations?
F Longo
Health Care Management Review, 2007, 32(3), pp213-225

Education

Employee perceptions of their workplaces as learning environments
A Coetzer
Journal of Workplace Learning, 2007, 19(7), pp417-434

Contextual factors influencing the facilitation of others’ learning through everyday work experiences
AD Ellinger, M Cseh
Journal of Workplace Learning, 2007, 19(7), pp435-452

Learning from practice – reflections on a critical incident
B McBrien
Accident and Emergency Nursing, 2007, 15(3), pp128-133

Quality Improvement

Improving quality and safety - progress in implementing clinical governance in primary care: lessons for the new Primary Care Trusts
The House of Commons Public Accounts Committee has published a report on quality and safety in primary care. The report makes the following statements:
1. PCTs do not routinely include outcome measures for quality and safety in their commissioning arrangements.
2. One of the areas particularly associated with improving quality and safety was effective clinical leadership, yet members of PCTs’ Professional and Executive Committees often lacked effective leadership skills.
3. Not all GPs understand the concept of clinical governance and how it relates to their day to day work.
4. Patient and public involvement is less well developed than other aspects of clinical governance.
5. Of the 14 voluntary groups surveyed by the National Audit Office, all felt that PCTs could engage more effectively with their client groups.
6. Patients in primary care are often unclear about how to complain or how their complaints will be dealt with, whilst staff are not always informed of the outcome.
7. Only 4% of GPs report untoward events and clinical incidents to the National Patient Safety Agency’s National Reporting and Learning System resulting in limited sharing of learning either locally or nationally.
Click here to read the full text

Monitoring quality: the development of a tool for monitoring the quality of practice of nurses and midwives at a north London trust
E Robb, S Mackie, K Elcock
Nursing Management (UK), 2007, 14(5), pp22-27

Inspector General sets sights on quality of care
H and HN (formerly Hospitals and Health Networks), 2007, 81(8), pp18-21

Improving newborn preventive services at the birth hospitalization: a collaborative hospital-based quality-improvement project
CE Mercier
Pediatrics, 2007, 120(3), pp481-488

Effectiveness of a practice-based, multimodal quality improvement intervention for gastroenteritis within a Medicaid managed care network
AJ Zolotor
Pediatrics, 2007, 120(3), e644-650

Can care bundles improve quality in emergency care?
H McClelland
Accident and Emergency Nursing, 2007, 15(3), pp119-120

Tackling therapeutic inertia: role of treatment data in quality indicators
B Guthrie, M Inkster, T Fahey
British Medical Journal, 2007, 335(7629), pp542-544
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Decision Making

Reviewing nursing diagnosis: how nursing diagnoses can influence lengths of inpatient stay and cost efficiency at a London hospital
D Weir-Hughes
Nursing Management (UK), 2007, 14(5), pp32-35

Making evidence fit for purpose in decision making: a case study of the hospital discharge of older people
J Glasby, K Walshe, G Harvey
Evidence Policy: A Journal of Research, Debate and Practice, 2007, 3(3), pp425-437

Patient Safety

The role for leaders of health care organizations in patient safety
JR Clarke
American Journal of Medical Quality, 2007, 22(5), pp311-318

Fallible medicine: responding to errors in emergency care
S Whitehead
Emergency Medical Services, 2007, 36(7), pp57-64

Performance Improvement

Proven methods to achieve high payment for performance
Patel, Siemons, Shields
Journal of Medical Practice Management, 2007, 23(1), pp5-11

Business intelligence: using insight to improve the value and performance of your practice
Coan
Journal of Medical Practice Management, 2007, 23(1), pp34-36

Evidence Based Practice

Using evidence: how research can inform public services: a review
L Grayson
Evidence Policy: A Journal of Research, Debate and Practice, 2007, 3(3), pp439-457

Event: Working in partnership with patients: meeting new challenges

Event: Working in partnership with patients: meeting new challenges
Thursday 4th October 2007 – Holiday Inn, Birmingham
Speakers include: Damian Jenkinson, Acting Medical Director, NHS Clinical Governance Support Team

This learning event will debate and address the challenges of patient involvement and hear from people who have made a difference for patients by working in partnership to:

• Find new solutions
• Encourage innovation
• Join up services

It will demonstrate how success can be achieved and will illustrate how a change in perspective, lateral thinking and the simplest of ideas can improve patient’s experience and their health outcomes.

Website: www.pickereurope.org

Click here to read more.

Process Evaluation

A new implicit review instrument for measuring quality of care delivered to pediatric patients in the emergency department
M Dharmar, JP Marcin, N Kuppermann, ER Andrada, SL Cole, DJ Harvey, PS Romano
BMC Emergency Medicine, 2007, 7:13
View print version

Process

Organization interventions employing principles of complexity science have improved outcomes for patients with Type II diabetes
LK Leykum, J Pugh, V Lawrence, M Parchman, PH Noel, J Cornell, RR McDaniel
Implementation Science, 2007, 2:28
View abstract
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Research

How quickly do systematic reviews go out of date? A survival analysis
KG Shojania
Annals of Internal Medicine, 2007, 147(4), pp223-233

Systematic reviews: time to address clinical and policy relevance as well as methodological rigor
A Laupacis
Annals of Internal Medicine, 2007, 147(4), pp273-274

Knowledge Improvement

Learning at work through the 3Ps: partnerships, projects and practice development
Development and Learning in Organizations, 2007, 21(5), pp24-26

Are your executives committed to achieving your learning goals? The key relationships between commitment, expectancy, motivation, and job satisfaction
Development and Learning in Organizations, 2007, 21(5), pp33-34

Quality Improvement

Challenges in delivering safe patient care: a commentary on a quality improvement inititative
L Currie, L Watterson
Journal of Nursing Management, 2007, 15(2), pp162-8

The tension between needing to improve care and knowing how to do it
AD Auerbach, CS Landefeld, KG Shojania
New England Journal of Medicine, 2007, 357(6), pp608-613
Full text 90 day embargo

Decision Making

Delivering informed care
SM Maviglia
Health Management Technology, 2006, 27(2), pp26-28
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Health Improvement

The key to improving the patient experience
S Schweitzer
Health Management Technology, 2007, 28(8), pp39-40
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Performance Improvement

Pay for Performance: version 2.0?
TH Lee
New England Journal of Medicine, 2007, 357(6), pp531-534
Full text 90 day embargo

Practice Improvement

Are you an evidence based emergency physician
S Carley
Emergency Medicine Journal, 2007, 24(9)
Full text embargo 1 year

The 6 steps of evidence-based medicine
Evidence Based Medicine, 2007, 12(4), pp98-99

Improvement

Local Involvement Networks explained
The Department of Health has published this document which explains about Local Involvement Networks (LINks), which are being introduced into the NHS to help strengthen the system that enables communities to influence the care they receive. Click here to read more.

Patient Safety

Operating room managerial decision-making on the day of surgery with and without computer recommendations and status displays
F Dexter, A Willemsen-Dunlap, JD Lee
Anesthesia and Analgesia, 2007, 105(2), pp419-429

A psychological basis for anesthesiologists’ operating room managerial decision-making on the day of surgery
F Dexter, JD Lee, AJ Dow, DA Lubarsky
Anesthesia and Analgesia, 2007, 105(2), pp430-434

Evidence Based Practice

Adding “value” to clinical practice guidelines
JP McCormack, P Loewen
Canadian Family Physician, 2007, 53(8), pp1326-1327
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Guidelines in context of evidence
E Ketola
Quality and Safety in Health Care, 2007, 16(4), pp308-312

Translating clinicians' beliefs into implementation interventions (TRACII): a protocol for an intervention modeling experiment to change clinicians' intentions to implement evidence-based practice
MP Eccles, M Johnston, S Hrisos, J Francis, J Grimshaw, N Steen, EF Kaner
Implementation Science 2007, 2:27
View abstract
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Innovation

Exploring technological innovation in health systems
G Prada, P Santaguida
The Conference Board of Canada, 2007, August (68 pages)
Full text – registration required, although this is free.

The role of knowledge management in innovation
MD Plessis
Journal of Knowledge Management, 2007, 11(4), pp20-29
Delayed for 1 year
NHS Athens password required

Knowledge Management

Let’s get natural: the discourse of community and the problem of transferring practices in knowledge management
A Bhalla, J Lampel
Management Decision, 2007, 45(7), pp1069-1082
Delayed for a year
NHS Athens password required

Organizational structure features supporting knowledge management processes
E Claver-Cortes, P Zaragoza-Saez, E Pertusa-Ortega
Journal of Knowledge Management, 2007, 11(4), pp45-57
Delayed for 1 year
NHS Athens password required

Promoting people-focused knowledge management: the case of IDOM
N Aramburu, J Saenz
Journal of Knowledge Management, 2007, 11(4), pp72-81
Delayed for 1 year
NHS Athens password required

Knowledge management among the older workforce
F Slagter
Journal of Knowledge Management, 2007, 11(4), pp82-96
Delayed for 1 year
NHS Athens password required

Creating communities of practices to manage technological knowledge: an evaluation study at Rolls-Royce
B Meeuwesen, H Berends
European Journal of Innovation Management, 2007, 10(3), pp333-347

Information Seeking Behaviour

Literature searching: waste of time or essential skill?
A Gomersall
Evidence & Policy: A Journal of Research, Debate and Practice, 2007, 3(2), pp301-308
The publisher, Policy Press, are currently offering a free trial via Ingenta.

Patient Safety

Patient safety: helping medical students understand error in healthcare
R Patey
Quality and Safety in Health Care, 2007, 16(4), pp256-259

Patient safety culture in primary care: developing a theoretical framework for practical use
S Kirk
Quality and Safety in Health Care, 2007, 16(4), pp313-320

Information from the Internet and the doctor-patient relationship: the patient perspective - a qualitative study
FA Stevenson, C Kerr, E Murray, I Nazareth
BMC Family Practice, 2007, 8:47
View abstract
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Surviving surrogate decision-making: what helps and hampers the experience of making medical decisions for others
E Vig, H Starks, J Taylor, E Hopley, K Fryer-Edwards
Journal of General Internal Medicine, 2007, 22(9), pp1274-1279
Delayed for 1 year

Public Health

Health inequalities, physician citizens and professional medical associations: An Australian case study
JS Furler, E Harris, MF Harris, L Naccarella, D Young, T Snowdon
BMC Medicine 2007, 5:23
View abstract
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Research

Systematic reviews: time to address clinical and policy relevance as well as methodological rigor
A Laupacis, S Straus
Annals of Internal Medicine, 2007, 147(4), pp273-274
Full text

How quickly do systematic reviews go out of date? A survival analysis
KG Shojania, M Sampson, MT Ansari, J Ji, S Doucette, D Moher
Annals of Internal Medicine, 2007, 147(4), pp224-233
Full text

Improvement

Framework for system-level strategic improvement
System-level change requires three essential elements:
o The will to improve;
o Ideas about alternatives to the current state;
o The ability to execute change.
A new white paper from the Institute for Healthcare Improvement lays out a framework for making this happen. Click here for more.

Link between health information technology and quality improvement
This report, from the Agency for Healthcare Research and Quality and co-authored by members of the Institute for Healthcare Improvement, looks at the link between health information technology and quality improvement in primary care. The bottom line is that adoption of health IT “must go hand-in-hand with a robust care model and routine use of quality improvement methods. Click here for more.

NICE: Into practice – newsletter for implementers
Into practice is an electronic bulletin aimed at those responsible for implementing guidance from the National Institute for Health and Clinical Excellence (NICE). It includes details of the latest implementation tools and other news from NICE’s implementation directorate. Click here for more.

Education

E-learning in the NHS
NHS Connecting for Health has developed a standard to bring a degree of consistency in to the approaches taken and levels of quality to e-learning projects and products.
Download the standard
Download the Elearning Toolkit to support this
Download an accessibility specification template
Download a detailed design document template
Download an outline design and functional specification template
Download a technical specification template
Download a sample elearning value analysis document

From workplace learning to inter-organizational learning and back: the contribution of activity theory
M Engestro, A Yrjo, H Kerosuo
Journal of Workplace Learning, 2007, 19(6), pp336-342

Inter-organizational learning across levels: an object-oriented approach
H Toiviainen
Journal of Workplace Learning, 2007, 19(6), pp343-358

E-learning in a large organization: a study of the critical role of information sharing
G Netteland, B Wasson, R Mo, I Anders
Journal of Workplace Learning, 2007, 19(6), pp392-411

Expanding primary care-based medical education: a renaissance of general practice
MB Van Der Weyden
Medical Journal of Australia, 2007, 187(2), pp66-67
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Vertical integration in teaching and learning (VITAL): an approach to medical education in general practice
MLB Dick, DB King, GK Mitchel, GD Kely, JF Buckley, SJ Garside
Medical Journal of Australia, 2007, 187(2), pp133-135
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Leading and managing professional development – improving patient care
J Magill-Cuerden
Journal of Nursing Management, 2007, 15(6), pp563-566

Helping or hindering: the role of nurse managers in the transfer of practice development learning
K Currie, D Tolson, J Booth
Journal of Nursing Management, 2007, 15(6), pp585-594

Using webcasts for continuing education in nursing
JM Phillips, DM Billings
Journal of Continued Education in Nursing, 2007, 38(4), pp152-153

Tips for facilitated learning
BC Di Leonardi
Journal of Continued Education in Nursing, 2007, 38(4), pp154-161

Evidence Based Practice

Increased access to evidence-based primary mental health care: will the implementation match the rhetoric?
IB Hickie, PD McGorry
Medical Journal of Australia, 2007, 187(2), pp100-103
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Evidence-based decision making on micronutrients and chronic disease: long-term randomized controlled trials are not enough
BN Ames
American Journal of Clinical Nutrition, 2007, 86(2), pp522-523

Improving patient care by linking evidence-based medicine and evidence-based management
SM Shortell
Journal of the American Medical Association, 2007, 298(6), pp673-676

Towards evidence-based policy making and standardized assessment of health policy reform
JF Wharam
Journal of the American Medical Association, 2007, 298(6), pp676-679

Human Resources

Getting staff to adopt new ideas is a major challenge
H Bevan
Health Service Journal, 2007, 6066, pp30-31

Improvement

A good idea wrongly introduced
JW Robins
eBMJ, 2007, 335(7613), pp222-222

Learn the lessons of the past
EL Lloyd
eBMJ, 2007, 335(7613), pp222-222

Managing and leading the infection prevention initiative
C Pellowe
Journal of Nursing Management, 2007, 15(6), pp567-573