Communication

Public reporting on the quality of healthcare: emerging evidence on promising practices
This report has been published by the Canadian Health Services Research Foundation. The purpose of the paper is to describe what is known about the design and evaluation of public reporting initiatives to indentify how countries, particularly Canada, can make the best use of public reports on healthcare. Click here to read the report.

Can teaching agenda-setting skills to physicians improve clinical interaction quality? A controlled intervention
HP Rodriguez, MP Anastario, RM Frankel, WH Rogers, T von Glahn, DG Safran
BMC Medical Education, 2008, 8:3
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What can we say about the impact of public reporting? Inconsistent execution yields variable results
JH Hibbard
Annals of Internal Medicine, 2008, 148(2), pp160-161