Service Improvement

Unmeasured improvement work: the lack of routinely collected, service-related data in NHS endoscopy units in England involved in "modernisation"
K Thorne, HA Hutchings, G Elwyn
BMC Health Services Research, 2008, 8:20
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Effect of knowledge management systems on operating performance: an empirical study of hi-tech companies using the balanced scorecard approach
PL Liu, CH Tsai
International Journal of Management, 2007, 24(4), pp734-743

Does having more physicians lead to better health system performance?
DC Goodman, K Grumbach
Journal of the American Medical Association, 2008, 299(3), pp335-337
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Developing the content of two behavioural interventions. Using theory-based interventions to promote GP management of upper respiratory tract infection without prescribing antibiotics
S Hrisos, M Eccles, M Johnston, J Francis, EF Kaner, N Steen, J Grimshaw
BMC Health Services Research, 2008, 8(11)
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An intervention modelling experiment to change GPs’ intentions to implement evidence-based practice: using theory-based interventions to promote GP management of upper respiratory tract infection without prescribing antibiotics
S Hrisos, M Eccles, M Johnston, J Francis, EF Kaner, N Steen, J Grimshaw
BMC Health Services Research, 2008, 8(10)
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Improving patient adherence to lifestyle advice (IMPALA): a cluster-randomised controlled trial on the implementation of a nurse-led intervention for cardiovascular risk management in primary care. Protocol
MS Koelewijn-van Loon, RGB van Steenkiste, M Wensing, HE Stoffers, G Elwyn, R Grol, T van der Weijden
BMC Health Services Research, 2008, 8:9
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